Proesis Bio

Donor Advocate: Role and Responsibilities: Provide world-class customer care while adhering to all Standard Operating Procedures (SOPs). Perform venipuncture and additional phlebotomy procedures in accordance with SOPs. Collaborate with Leadership and colleagues to maintain efficient donor flow through the donation process from Screening through Disconnect. Collaborate with Medical on all Donor Adverse Events to ensure adherence to all applicable SOPs. Demonstrate our Core Values when interfacing with colleagues, donors, vendors, and all visitors to the center. Ability to maintain professionalism in a highly dynamic environment. Maintain accurate, complete, and concurrent documentation.  Work well with others, sometimes in stressful situations. Add to and maintain a positive team atmosphere and work culture. Other duties as assigned by Leadership.   Center Medical Specialist: Role and Responsibilities: Determine donor suitability in accordance with all applicable regulatory agencies and Company Standard Operating Procedures (SOPs). Perform physical examinations for donors and review accumulated data in a timely manner to confirm established donor suitability. Lead, document, and follow-up on Donor Adverse Events (DAEs). Provide appropriate and confidential counseling, as necessary. Consult with Center Medical Director on all abnormal test results and all medical events. Monitor donors for adverse donation reactions. Determine the need and call for emergency medical assistance when necessary. Always maintain exceptional customer service.